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Chatbots are functioning well nowadays and are therefore increasingly used by companies. There are even people who believe that Chatbots will put an end to the use of websites and mobile Apps. And although this may sound a bit exaggerated, there are actually very logical reasons why it might eventually come this far. Are you curious why? Read this blog post and let yourself be convinced why Chatbots will mean the end of websites and mobile Apps. What is a...

Nowadays, companies use messaging apps as an important manner to reach customers. This has led to a Chatbots boost, as they can offer a customer experience that is even more efficient, scalable, personal and fast. They can be used perfectly for the one-on-one contact with the customer, especially since the last few years the bots have been greatly improved thanks to "artificial intelligence" (AI) and "natural language processing" (NLP). It is therefore the perfect moment for companies to start using...